Customer Reviews

Here at EG Smith, we constantly strive to provide the highest level of service to our customers. Read what our customers are saying about us.

No physical work done, consultation only. Engineer was knowledgeable and informative. Took time to answer all questions I had.

L.P., Reading, PA - 08/03/17

I now use you for heating and cooling on two properties that I own and have been impressed with your in-house and customer-facing employees, the quality of your products and services, and your fair market-value prices.

H.L., Birdsboro, PA - 07/31/17

We have always received excellent service & response from E G Smith. Their staff is knowledgeable, friendly & caring; and they back up their products!

W.T., Blandon, PA - 07/31/17

EG Smith does a fine job.... on time, very professional

K.B., Sinking Spring, PA - 07/25/17

Mr. Joe was very thorough and helpful with everything needed to resolve our air conditioning problems.

J.M., Reading, PA - 07/25/17

Terry entered our home wearing protective booties on his feet; what a nice courtesy in today's careless world. Also Terry was friendly, courteous, kind, knowledgeable and 100% professional.

J.B., Wernersville, PA - 07/14/17

Randy is very courteous. We enjoy him stopping by.

B.Y., Wernersville, PA - 07/14/17

We've had you since 1975 when we moved into this house. I really don't remember how we heard about you, but whatever it was, it worked out---right??!!

J.M., Mt Penn, PA - 07/13/17

In 2012 I changed from oil to gas and chose you to do the conversion because I had been pleased with your work since I moved here in 1980, and knew you knew my house and knew what you were doing.

K.D., Reading, PA - 07/08/17

Jeff was very efficient and courteous, explaining the whats and whys to all the questions I asked as he worked.

D.W., Robesonia, PA - 07/08/17

Dependable quality performance over many years for my home needs.

I.M., Reading, PA - 06/23/17

I am very satisfied with my recent ac service call. The tech was professional and courteous. My only criticism is I would have liked to be quoted at the time of job completion.

D.N., Hamburg, PA - 06/19/17

Serviceman was very courteous and thorough in his job.

C.M., Mertztown, PA - 06/07/17

The scheduled service call was handled expertly, as usual. Technician on time and very competent.

M.K., Mohnton, PA - 06/07/17

Service personnel were very courteous and knowledgeable. They left everything in good condition and cleaned up after themselves. Very satisfied.

C.D., Leesport, PA - 05/29/17

Service people are one of your greatest strengths.

W.S., Morgantown, PA - 05/26/17

All our experiences with your company have been outstanding; the delivery men are polite, friendly, and helpful. The technicians who have done our repairs or maintenance have been the same.

W.P., Fleetwood, PA - 05/25/17

Outstanding company with friendly, personable and professional employees.

G.B., Reading, PA - 05/25/17

Problem repaired promptly.

M.P., West Lawn, PA - 05/25/17

Friendly, courteous and knowledgeable.

S.R., Reading, PA - 05/25/17

Randy was great

J.R., Shillington, PA - 05/18/17

The people that I have dealt with so far have been friendly and personable. They understand my system and the needs of our family. Looking to a rewarding future with E.G. Smith. Thanks

J.Z., Reading, PA - 05/18/17

Jeff does a great job. He has serviced the heater and now the central air. Jeff is never rushing through the job, and always asks if I have questions.

B.B., Reading, PA - 05/18/17

The serviceman is excellent. He is friendly and does a good job.

K.C., Reading, PA - 05/18/17

We are very happy to have you as our supplier for our oil and service. When we do have a problem, you are here in record time. You service people are kind and get the job done a soon as possible. Also, they doa great clean up job. If we have problem after they are gone, you have someone here within an hour to next day. We are very happy to be part of your service. Thank you.

S.D., Reading, PA - 05/13/17

Always reliable!

R.S., Sinking Spring, PA - 05/09/17

The above responses "say it all" !!!

A.B., Reading, PA - 05/09/17

Everyone I worked with or talked to was very nice and helpful. As a business owner myself, I know how important that is.

B.S., West Lawn, PA - 05/03/17