Customer Reviews

Here at EG Smith, we constantly strive to provide the highest level of service to our customers. Read what our customers are saying about us.

You provide my oil and have installed two A/C units at houses I own. Your team did very good work and your customer service people are wonderful.

H.L., BIRDSBORO, PA - 10/28/17

Great job!!

A company from BERNVILLE, PA, BERNVILLE, PA - 10/28/17

Very satisfied with service.

S.M., WERNERSVILLE, PA - 10/13/17

Ron is excellent.

D.R., ROBESONIA, PA - 10/09/17

The men did an excellent job. Many thanks.

G.H., READING, PA - 10/07/17

Very pleased!

S.B., WEST READING, PA - 09/11/17

Great service, good price, offered quality product in Mitsubishi.

P.W., READING, PA - 08/25/17

Very timely.

K.S., SINKING SPRING, PA - 08/01/17

Very satisfied.

M.S., READING, PA - 07/28/17

Very good job- good guarantee too- Knowledgeable people. Thanks for the candy.

L.G., READING, PA - 07/12/17

Very neat job.

J.W., SINKING SPRING, PA - 07/12/17

Salesperson was extremely accommodating.

K.M., BIRDSBORO, PA - 07/11/17

Great service from all.

R.K., READING, PA - 07/03/17

Good work, workmen courteous.

C.W., READING, PA - 07/03/17

Consistently high quality and courteous employees.

P.T., MORGANTOWN, PA - 07/01/17

Appreciated Mike the salesman providing options and answering all my questions. Timely installation.

P.D., READING, PA - 06/06/17

I was very pleased with the installation of a new air conditioning unit. The workmen were courteous and answered any questions I had. They cleaned the work area and created a nice area around the outside unit. I have always been pleased with the work provided by the E G Smith staff and have been a customer since 1991. I would highly recommend them to everyone.

A.W., MOHNTON, PA - 05/30/17

Very good service on both of our units - Geothermal and also unit for our sunroom.

R.H., WYOMISSING, PA - 04/25/17

Very good company. I recommend them to anyone. I actually did and my neighbor changed to E.G. Smith!

J.B., WYOMISSING, PA - 04/18/17

Kept up with job and didn't take 50 breaks - over all great job!! Friendly, positive - great team!

S.R., READING, PA - 03/29/17

Salesman was knowledgable, the office is very close to where I live!

R.S., SINKING SPRING, PA - 03/22/17

I thought the man was helpful and knowledgeable.

C.N., READING, PA - 03/13/17

From the time the problem was found to the completion of the installation everything went very smoothly

E.M., READING, PA - 03/10/17

Your company has proved itself top-notch across the border in my three decades of experience with you.

G.B., READING, PA - 02/15/17

Rich, your service tech, did a great job installing my new furnace. Thanks!

M.W., SHILLINGTON, PA - 01/26/17

The gentlemen who installed our new heating unit were great. They were knowledgable and they explained everything that they did. I would want them to service my furnace every year. Also, the man who came and saved us on late Friday afternoon (Dec.23) was terrific. He made our Christmas weekend a good one. Wonderful experience!

B.S., KEMPTON, PA - 01/04/17

Very good job! Thank you!

D.S., SINKING SPRING, PA - 12/27/16

You are a quality business with very qualified employees and we appreciate your help when we call.

R.V., SINKING SPRING, PA - 09/21/16

Very satisfied from start to finish!! :)

T.F., SINKING SPRING, PA - 09/09/16

Very satisfied, great service, excellent workmanship. Could talk to workers - very accommodating!

A.M., SHILLINGTON, PA - 09/01/16

I will continue to use you!

J.J., READING, PA - 08/27/16

Very nice work and product

J.P., WERNERSVILLE, PA - 08/23/16

Salesperson was excellent, work done in a timely manner!

M.R., LEESPORT, PA - 08/13/16

We have been exceptionally pleased with all of the staff and service of E.G. Smith.

S.M., BIRDSBORO, PA - 08/13/16

Excellent work and service!

W.K., READING, PA - 08/09/16

The work was done perfectly!

T.B., READING, PA - 08/04/16

Very helpful finding a time to install our new unit that worked for us!

S.I., SINKING SPRING, PA - 07/28/16

Everything went well!

W.S., SHILLINGTON, PA - 06/28/16

We have used EG Smith since we built our home in 1986. All employers are great especially the technicians who do the work!

G.N., FLEETWOOD, PA - 06/21/16

Employees were very courteous.

H.B., READING, PA - 06/11/16

I've been a customer for over 30 years.

C.M., LEESPORT, PA - 05/16/16

We'll continue to be a loyal customer.

J.K., READING, PA - 05/13/16

Always great service; thanks!

R.R., WEST LAWN, PA - 05/03/16

Happy with install of boiler and tank.

R.R., DOUGLASSVILLE, PA - 04/28/16

Everyone at EG Smith gave us excellent service during the conversion to gas heat. From the salesperson, Mike, through the office staff over the phone to the installation crew everyone was friendly, respectful and professional.

L.S., WEST LAWN, PA - 04/19/16

Great service!

J.R., READING, PA - 04/04/16

Very well pleased! Keep up!

R.K., MOHNTON, PA - 02/25/16

I was comfortable and pleased with everything.

G.Z., WEST LAWN, PA - 02/24/16

Thank you, I will stay with your company for propane and work I need.

K.E., FLEETWOOD, PA - 01/12/16

Installation crew was great!

J.C., BLANDON, PA - 01/09/16

Very polite, understood our needs. Very helpful!

A.S., MOHNTON, PA - 01/07/16

E.G. Smith is located only a few minutes from our home. Everyone employed there is always very helpful and responds to our needs in a timely manner!

J.P., SINKING SPRING, PA - 01/03/16

I have known E.G. Smith for years and they stepped up to the plate whenever needed!

J.G., MOUNT PENN, PA - 10/31/15

Thank you for the lovely candy!

B.S., READING, PA - 10/31/15

We have been with E.G. Smith for 32 years!

R.R., READING, PA - 09/30/15

Financing options are not important to me. May have been mentioned but do recall. Very professional company with no "BS". Job well done!

J.K., BIRDSBORO, PA - 08/29/15

Thank you. Already referred my partner.

G.E., WYOMISSING, PA - 07/24/15

E.G. Smith had installed our first central air and serviced it for 24 years. We trust them and they do good work.

C.K., SINKING SPRING, PA - 07/02/15

Good work!

M.D., Mohnton, PA - 06/02/15

We are very pleased with the service department.

T.Z., Reading, PA - 05/13/15

Very pleased! Will look for and expect energy savings in the future.

B.R., WERNERSVILLE, PA - 05/05/15

Your employees were very helpful and can tell the like what they do.

W.M., Robesonia, PA - 05/04/15

Installers were very good. I'm very satisfied.

S.R., TEMPLE, PA - 03/03/15

The service was terrific. Couldn't ask for anything better. Installation was great. Salesperson was very polite and informative.

G.M., Reading, PA - 02/05/15


J.M., Reading, PA - 01/01/15

You guys did a very good job with everything from start to finish. Keep up the good work. God bless!

M.H., Reading, PA - 12/29/14

The technician an dinstaller did an excellent job. Rick R.

P.D., Reading, PA - 11/10/14

I chose E.G. Smith because I have been a customer for many years, rather than for any of the other choices above. The salespeople were helpful, and the crew that did the installation were the best. It wasn't an easy job, and they were cheerful and professional throughout.

M.S., Reading, PA - 11/06/14

Bob Y. and the installers, Rich and Danny, were great. The removal and install was done in a professional manner and the quality of work was very good.

C.S., Birdsboro, PA - 10/21/14

We have dealt with E.G. Smith for many years. Thanks for the candy!

R.A., Reading, PA - 10/17/14

Overall experience was great!

L.W., Wyomissing, PA - 10/02/14

Very good job!

W.W., Laureldale, PA - 10/02/14