Customer Reviews

Here at EG Smith, we constantly strive to provide the highest level of service to our customers. Read what our customers are saying about us.

Very pleased with the people and how helpful they were.

F.H., Sinking Spring, PA - 03/26/20

The two gentlemen that installed the geothermal unit were excellent. Great representation of E.G. Smith Inc.

T.C., Mohrsville, PA - 03/20/20

Everything went very smoothly, the salesperson Matt was very knowledgeable and courteous, the workers were very nice and knew exactly what they were supposed to do.

A company from Reading, PA, Reading, PA - 03/20/20

Bob and Trina were very helpful.

D.K., Douglassville, PA - 03/12/20

Long time customer. Very impressed with employers especially Mary Ann and Mike. Their kindness and helpfulness were so appreciated. Clint and Andy were great too.

D.Y., Reading, PA - 03/06/20

Your entire staff knows how to do it right. Great job.

K.H., Reading, PA - 02/29/20

I cannot say enough about this company and their employees. Their quick response and helpfulness were second to none.

S.M., Kutztown, PA - 02/29/20

Your salesman Matt is perfect! All honesty and no hard sell. Great experience.

J.T., Fleetwood, PA - 01/17/20

I am a loyal customer so that is the reason I called you.

R.K., Birdsboro, PA - 01/09/20

I have been coming to E.G. Smith since I built my home in 1952.

D.C., Shoemakersville, PA - 12/13/19

We were very pleased with the service we received. The salesperson and the installers were great!

R.B., Reading, PA - 12/04/19

Everyone was very nice. They explained things so that I could understand.

T.M., Alburtis, PA - 11/04/19

I have been with this company for over 50 years.

D.T., Reading, PA - 10/19/19

Long-time family relationship--happy to do business with a company that supports local community!!!

M.G., Reading, PA - 10/18/19

Bob is an excellent sales rep for E.G. Smith. He was very knowledgeable, efficient and friendly. The installation crew did an outstanding job going over and above expectations to ensure the new air conditioner was up and running before they left on day one of the removal and installation job. It was a very warm and humid day and I really appreciated their efforts. Great job all around!

K.W., Mohnton, PA - 10/06/19

Employees are polite and pleasant to talk to. I have been using your company for many years and have had always had prompt service.

R.L., Birdsboro, PA - 09/26/19

Very pleased with the service. Provided a hot water heater until the installation was completed. Staff was courteous and polite.

W.J., Kutztown, PA - 09/24/19

I love E.G. Smith. They came out immediately when I didn't have air conditioning. They took care of it the next day. Wonderful employees!

N.W., Wyomissing, PA - 09/17/19

Our installers, Roy and Brian, were outstanding and I was impressed with how they treated me and my home as a valued customer.

T.F., Sinking Spring, PA - 09/07/19

Class A operation from start to finish. I would highly recommend this company to anyone.

B.F., Reading, PA - 09/04/19

Extremely impressed with the workmanship of the two installers.

J.G., Reading, PA - 09/03/19

Mike is an excellent salesperson who made us feel comfortable with this large purchase. The team was so respectful of our home and they were clean too. Job well done!

B.G., Reading, PA - 08/21/19

Great service. Bob answered all of my questions. Techs were on time, courteous and efficient. Did the A/C unit in the time designated. It has been working flawlessly since. It keeps the rooms at a constant temperature.

W.J., Kutztown, PA - 07/29/19

I was very satisfied with the work. Thanks again.

G.S., Wernersville, PA - 07/29/19

Great job as always. Thank you.

K.M., Reading, PA - 07/11/19

E.G. Smith- did an excellent install.

J.K., Reading, PA - 06/24/19

My service was fast and complete. Everything works great after install. The technicians were friendly.

D.M., Robesonia, PA - 06/22/19

I have been a customer for approximately 25 years and have always been pleased with the workmanship and products.

S.S., Reading, PA - 06/11/19

Salesperson and installers were great.

A.H., Temple, PA - 05/31/19

Love your customer service. Always talk to a person who is polite and interested in helping you.

J.M., Birdsboro, PA - 05/28/19

A great experience! Thanks.

B.H., Fleetwood, PA - 05/23/19

I've dealt with this company for 39 1/2 years. Most times I was happy!

E.G., Reading, PA - 05/22/19

Every business should be like this one.

R.K., Sinking Spring, PA - 03/22/19

Since my regular contract work and fuel has been provided by E.G.Smith for years, I wanted to stay with them.

K.W., Fleetwood, PA - 03/11/19

Maintenance men were very courteous and polite. They cleaned up the area around the boiler very well.

R.Y., Reading, PA - 02/23/19

I have dealt with E.G. Smith since living on Sunset Road. Between different houses and traveling, it is 74 years total.

H.C., Wyomissing, PA - 12/07/18

Workers were very good. Neat and explained everything.

P.M., Fleetwood, PA - 12/07/18

Great service, sales and laborer did a nice, neat job also. Thanks.

D.H., Newmanstown, PA - 11/30/18

I've been with E.G.Smith ever since I bought my home. You've never let me down!!!!

S.B., Robesonia, PA - 10/29/18

Great job. Well done.

D.M., Reading, PA - 10/29/18

Salesperson was very knowledgeable and all technicians who ever came here were very polite and finished work in a timely manner. Thanks for the candy- a pleasant surprise!

T.Y., Wyomissing, PA - 10/23/18

We choose your company because we have been a customer for 49 years.

J.S., Reading, PA - 09/10/18

Thank you for your amazing service!

A.G., Reading, PA - 09/04/18

Great company- competent people.

S.R., Reading, PA - 09/03/18

Excellent, honest and reliable employees and service!! E.G. Smith takes very good care of their customers!

L.M., Hamburg, PA - 08/31/18

The installers and the salesperson were all very, very good. Could not ask for any better.

H.G., Sinking Spring, PA - 08/31/18

Well satisfied.

D.P., Reading, PA - 08/31/18

Great service!

R.R., Mohnton, PA - 08/28/18

Matt was an amazing help to us.

T.K., Reading, PA - 08/18/18

It's working fine. Thank you for the candy.

E.O., Sinking Spring, PA - 08/06/18

Cannot rate in order. Salesman, Mike, listened and tried hard to accommodate our needs.

C.L., Wyomissing, PA - 08/06/18

Excellent service. Staff very responsive.

E.W., Reading, PA - 08/02/18

Very satisfied.

A.F., Wyomissing, PA - 08/01/18

The men who worked in our home doing the installation were fabulous! They showed us the work they performed, how to work the units and cleaned up so well. I have recommended your company to others and I will continue to do so. Thank you!

J.Y., West Lawn, PA - 07/21/18

Great crew and completed job ahead of time.

T.M., Reading, PA - 07/04/18

Many thanks for your great workers.

S.Z., Reading, PA - 06/16/18

Pleased with the entire experience.

R.P., Sinking Spring, PA - 06/08/18

Have been a customer for years.

I.S., Reading, PA - 06/05/18

Very pleased with the whole thing.

W.W., Laureldale, PA - 05/01/18

Install crew was efficient and nice. Mike helped me with issues related to the rebate. Matt was also helpful. Nice people!

B.H., Shillington, PA - 04/23/18

I was very happy with the installation.

S.N., Sinking Spring, PA - 03/23/18

Well done as always.

G.J., Limekiln, PA - 03/07/18

Clinton, Matt, and the rest all seemed like very good employees.

F.T., Reading, PA - 03/02/18

I was very pleased. I couldn't ask for more. (The candy was a pleasant surprise.) Thank you.

S.K., Mohnton, PA - 02/14/18

They came in a timely fashion and cleaned up. They were very nice.

I.R., Wyomissing, PA - 02/08/18

Love your attention, especially during our recent cold snap. Thanks.

J.M., Emmaus, PA - 02/06/18

The sales rep was very thorough and gave me several options. The two installers were very good and actually stayed late to get the installation done in one day; this meant that we were not without heat overnight. Another technician was also very good when he returned to install a component that was required after the city inspected the installation.

T.S., Reading, PA - 01/26/18

You provide my oil and have installed two A/C units at houses I own. Your team did very good work and your customer service people are wonderful.

H.L., BIRDSBORO, PA - 10/28/17

Great job!!

A company from BERNVILLE, PA, BERNVILLE, PA - 10/28/17

Very satisfied with service.

S.M., WERNERSVILLE, PA - 10/13/17

Ron is excellent.

D.R., ROBESONIA, PA - 10/09/17

The men did an excellent job. Many thanks.

G.H., READING, PA - 10/07/17

Very pleased!

S.B., WEST READING, PA - 09/11/17

Great service, good price, offered quality product in Mitsubishi.

P.W., READING, PA - 08/25/17

Very timely.

K.S., SINKING SPRING, PA - 08/01/17

Very satisfied.

M.S., READING, PA - 07/28/17

Very good job- good guarantee too- Knowledgeable people. Thanks for the candy.

L.G., READING, PA - 07/12/17

Very neat job.

J.W., SINKING SPRING, PA - 07/12/17

Salesperson was extremely accommodating.

K.M., BIRDSBORO, PA - 07/11/17

Great service from all.

R.K., READING, PA - 07/03/17

Good work, workmen courteous.

C.W., READING, PA - 07/03/17

Consistently high quality and courteous employees.

P.T., MORGANTOWN, PA - 07/01/17

Appreciated Mike the salesman providing options and answering all my questions. Timely installation.

P.D., READING, PA - 06/07/17

I was very pleased with the installation of a new air conditioning unit. The workmen were courteous and answered any questions I had. They cleaned the work area and created a nice area around the outside unit. I have always been pleased with the work provided by the E G Smith staff and have been a customer since 1991. I would highly recommend them to everyone.

A.W., MOHNTON, PA - 05/30/17