Customer Reviews

Here at EG Smith, we constantly strive to provide the highest level of service to our customers. Read what our customers are saying about us.

Was very pleased with the work and the professionalism of all the employees.

J.R., Wyomissing, PA - 06/30/20

Thank you!

D.B., Reading, PA - 05/31/20

Your response to my emergency was outstanding. Your entire team was great and went above and beyond to help us out quickly.

J.C., Hamburg, PA - 05/22/20

Am always pleased with E.G. Smith.

A.F., Sinking Spring, PA - 05/22/20

I believe you have the best technical staff in the area. They are always punctual, polite, and helpful.

W.S., Morgantown, PA - 05/10/20

All employees of the company were nice and polite and answered all questions The men that did the work worked hard. I was impressed by all. They even liked my dog and said goodbye to her which was the best. They were trustworthy. I would tell anyone to use their services. Thanks to all!

K.K., Temple, PA - 05/08/20

Very pleased with the people and how helpful they were.

F.H., Sinking Spring, PA - 03/26/20

The two gentlemen that installed the geothermal unit were excellent. Great representation of E.G. Smith Inc.

T.C., Mohrsville, PA - 03/20/20

Everything went very smoothly, the salesperson Matt was very knowledgeable and courteous, the workers were very nice and knew exactly what they were supposed to do.

A company from Reading, PA, Reading, PA - 03/20/20

Bob and Trina were very helpful.

D.K., Douglassville, PA - 03/12/20

Long time customer. Very impressed with employers especially Mary Ann and Mike. Their kindness and helpfulness were so appreciated. Clint and Andy were great too.

D.Y., Reading, PA - 03/06/20

Your entire staff knows how to do it right. Great job.

K.H., Reading, PA - 02/29/20

I cannot say enough about this company and their employees. Their quick response and helpfulness were second to none.

S.M., Kutztown, PA - 02/29/20

Your salesman Matt is perfect! All honesty and no hard sell. Great experience.

J.T., Fleetwood, PA - 01/17/20

I am a loyal customer so that is the reason I called you.

R.K., Birdsboro, PA - 01/09/20

I have been coming to E.G. Smith since I built my home in 1952.

D.C., Shoemakersville, PA - 12/13/19

We were very pleased with the service we received. The salesperson and the installers were great!

R.B., Reading, PA - 12/04/19

Everyone was very nice. They explained things so that I could understand.

T.M., Alburtis, PA - 11/04/19

I have been with this company for over 50 years.

D.T., Reading, PA - 10/19/19

Long-time family relationship--happy to do business with a company that supports local community!!!

M.G., Reading, PA - 10/18/19

Bob is an excellent sales rep for E.G. Smith. He was very knowledgeable, efficient and friendly. The installation crew did an outstanding job going over and above expectations to ensure the new air conditioner was up and running before they left on day one of the removal and installation job. It was a very warm and humid day and I really appreciated their efforts. Great job all around!

K.W., Mohnton, PA - 10/06/19

Employees are polite and pleasant to talk to. I have been using your company for many years and have had always had prompt service.

R.L., Birdsboro, PA - 09/26/19

Very pleased with the service. Provided a hot water heater until the installation was completed. Staff was courteous and polite.

W.J., Kutztown, PA - 09/24/19

I love E.G. Smith. They came out immediately when I didn't have air conditioning. They took care of it the next day. Wonderful employees!

N.W., Wyomissing, PA - 09/17/19

Our installers, Roy and Brian, were outstanding and I was impressed with how they treated me and my home as a valued customer.

T.F., Sinking Spring, PA - 09/07/19

Class A operation from start to finish. I would highly recommend this company to anyone.

B.F., Reading, PA - 09/04/19

Extremely impressed with the workmanship of the two installers.

J.G., Reading, PA - 09/03/19

Mike is an excellent salesperson who made us feel comfortable with this large purchase. The team was so respectful of our home and they were clean too. Job well done!

B.G., Reading, PA - 08/21/19

Great service. Bob answered all of my questions. Techs were on time, courteous and efficient. Did the A/C unit in the time designated. It has been working flawlessly since. It keeps the rooms at a constant temperature.

W.J., Kutztown, PA - 07/29/19

I was very satisfied with the work. Thanks again.

G.S., Wernersville, PA - 07/29/19

My service was fast and complete. Everything works great after install. The technicians were friendly.

D.M., Robesonia, PA - 06/22/19

The men who worked in our home doing the installation were fabulous! They showed us the work they performed, how to work the units and cleaned up so well. I have recommended your company to others and I will continue to do so. Thank you!

J.Y., West Lawn, PA - 07/21/18

The sales rep was very thorough and gave me several options. The two installers were very good and actually stayed late to get the installation done in one day; this meant that we were not without heat overnight. Another technician was also very good when he returned to install a component that was required after the city inspected the installation.

T.S., Reading, PA - 01/26/18

I was very pleased with the installation of a new air conditioning unit. The workmen were courteous and answered any questions I had. They cleaned the work area and created a nice area around the outside unit. I have always been pleased with the work provided by the E G Smith staff and have been a customer since 1991. I would highly recommend them to everyone.

A.W., MOHNTON, PA - 05/30/17

I thought the man was helpful and knowledgeable.

C.N., READING, PA - 03/13/17

From the time the problem was found to the completion of the installation everything went very smoothly

E.M., READING, PA - 03/10/17

The gentlemen who installed our new heating unit were great. They were knowledgable and they explained everything that they did. I would want them to service my furnace every year. Also, the man who came and saved us on late Friday afternoon (Dec.23) was terrific. He made our Christmas weekend a good one. Wonderful experience!

B.S., KEMPTON, PA - 01/04/17

Employees were very courteous.

H.B., READING, PA - 06/11/16

Everyone at EG Smith gave us excellent service during the conversion to gas heat. From the salesperson, Mike, through the office staff over the phone to the installation crew everyone was friendly, respectful and professional.

L.S., WEST LAWN, PA - 04/19/16