Customer Reviews

Here at EG Smith, we constantly strive to provide the highest level of service to our customers. Read what our customers are saying about us.

A great experience! Thanks.

B.H., Fleetwood, PA - 05/23/19

I've dealt with this company for 39 1/2 years. Most times I was happy!

E.G., Reading, PA - 05/22/19

Every business should be like this one.

R.K., Sinking Spring, PA - 03/22/19

Since my regular contract work and fuel has been provided by E.G.Smith for years, I wanted to stay with them.

K.W., Fleetwood, PA - 03/11/19

Maintenance men were very courteous and polite. They cleaned up the area around the boiler very well.

R.Y., Reading, PA - 02/23/19

I have dealt with E.G. Smith since living on Sunset Road. Between different houses and traveling, it is 74 years total.

H.C., Wyomissing, PA - 12/07/18

Workers were very good. Neat and explained everything.

P.M., Fleetwood, PA - 12/07/18

Great service, sales and laborer did a nice, neat job also. Thanks.

D.H., Newmanstown, PA - 11/29/18

I've been with E.G.Smith ever since I bought my home. You've never let me down!!!!

S.B., Robesonia, PA - 10/29/18

Great job. Well done.

D.M., Reading, PA - 10/29/18

Salesperson was very knowledgeable and all technicians who ever came here were very polite and finished work in a timely manner. Thanks for the candy- a pleasant surprise!

T.Y., Wyomissing, PA - 10/22/18

We choose your company because we have been a customer for 49 years.

J.S., Reading, PA - 09/10/18

Thank you for your amazing service!

A.G., Reading, PA - 09/04/18

Great company- competent people.

S.R., Reading, PA - 09/03/18

Excellent, honest and reliable employees and service!! E.G. Smith takes very good care of their customers!

L.M., Hamburg, PA - 08/31/18

The installers and the salesperson were all very, very good. Could not ask for any better.

H.G., Sinking Spring, PA - 08/31/18

Well satisfied.

D.P., Reading, PA - 08/31/18

Great service!

R.R., Mohnton, PA - 08/28/18

Matt was an amazing help to us.

T.K., Reading, PA - 08/18/18

It's working fine. Thank you for the candy.

E.O., Sinking Spring, PA - 08/06/18

Cannot rate in order. Salesman, Mike, listened and tried hard to accommodate our needs.

C.L., Wyomissing, PA - 08/06/18

Excellent service. Staff very responsive.

E.W., Reading, PA - 08/02/18

Very satisfied.

A.F., Wyomissing, PA - 08/01/18

The men who worked in our home doing the installation were fabulous! They showed us the work they performed, how to work the units and cleaned up so well. I have recommended your company to others and I will continue to do so. Thank you!

J.Y., West Lawn, PA - 07/21/18

Great crew and completed job ahead of time.

T.M., Reading, PA - 07/04/18

Many thanks for your great workers.

S.Z., Reading, PA - 06/16/18

Pleased with the entire experience.

R.P., Sinking Spring, PA - 06/08/18

Have been a customer for years.

I.S., Reading, PA - 06/04/18

Very pleased with the whole thing.

W.W., Laureldale, PA - 04/30/18

Install crew was efficient and nice. Mike helped me with issues related to the rebate. Matt was also helpful. Nice people!

B.H., Shillington, PA - 04/23/18

I was very happy with the installation.

S.N., Sinking Spring, PA - 03/22/18

Well done as always.

G.J., Limekiln, PA - 03/07/18

Clinton, Matt, and the rest all seemed like very good employees.

F.T., Reading, PA - 03/02/18

I was very pleased. I couldn't ask for more. (The candy was a pleasant surprise.) Thank you.

S.K., Mohnton, PA - 02/13/18

They came in a timely fashion and cleaned up. They were very nice.

I.R., Wyomissing, PA - 02/07/18

Love your attention, especially during our recent cold snap. Thanks.

J.M., Emmaus, PA - 02/06/18

The sales rep was very thorough and gave me several options. The two installers were very good and actually stayed late to get the installation done in one day; this meant that we were not without heat overnight. Another technician was also very good when he returned to install a component that was required after the city inspected the installation.

T.S., Reading, PA - 01/26/18

You provide my oil and have installed two A/C units at houses I own. Your team did very good work and your customer service people are wonderful.

H.L., BIRDSBORO, PA - 10/28/17

Great job!!

A company from BERNVILLE, PA, BERNVILLE, PA - 10/28/17

Very satisfied with service.

S.M., WERNERSVILLE, PA - 10/13/17

Ron is excellent.

D.R., ROBESONIA, PA - 10/09/17

The men did an excellent job. Many thanks.

G.H., READING, PA - 10/07/17

Very pleased!

S.B., WEST READING, PA - 09/11/17

Great service, good price, offered quality product in Mitsubishi.

P.W., READING, PA - 08/25/17

Very timely.

K.S., SINKING SPRING, PA - 08/01/17

Very satisfied.

M.S., READING, PA - 07/28/17

Very good job- good guarantee too- Knowledgeable people. Thanks for the candy.

L.G., READING, PA - 07/12/17

Very neat job.

J.W., SINKING SPRING, PA - 07/12/17

Salesperson was extremely accommodating.

K.M., BIRDSBORO, PA - 07/11/17

Great service from all.

R.K., READING, PA - 07/03/17

Good work, workmen courteous.

C.W., READING, PA - 07/03/17

Consistently high quality and courteous employees.

P.T., MORGANTOWN, PA - 07/01/17

Appreciated Mike the salesman providing options and answering all my questions. Timely installation.

P.D., READING, PA - 06/06/17

I was very pleased with the installation of a new air conditioning unit. The workmen were courteous and answered any questions I had. They cleaned the work area and created a nice area around the outside unit. I have always been pleased with the work provided by the E G Smith staff and have been a customer since 1991. I would highly recommend them to everyone.

A.W., MOHNTON, PA - 05/30/17

Very good service on both of our units - Geothermal and also unit for our sunroom.

R.H., WYOMISSING, PA - 04/25/17

Very good company. I recommend them to anyone. I actually did and my neighbor changed to E.G. Smith!

J.B., WYOMISSING, PA - 04/18/17

Kept up with job and didn't take 50 breaks - over all great job!! Friendly, positive - great team!

S.R., READING, PA - 03/29/17

Salesman was knowledgable, the office is very close to where I live!

R.S., SINKING SPRING, PA - 03/22/17

I thought the man was helpful and knowledgeable.

C.N., READING, PA - 03/13/17

From the time the problem was found to the completion of the installation everything went very smoothly

E.M., READING, PA - 03/10/17

Your company has proved itself top-notch across the border in my three decades of experience with you.

G.B., READING, PA - 02/15/17

Rich, your service tech, did a great job installing my new furnace. Thanks!

M.W., SHILLINGTON, PA - 01/26/17

The gentlemen who installed our new heating unit were great. They were knowledgable and they explained everything that they did. I would want them to service my furnace every year. Also, the man who came and saved us on late Friday afternoon (Dec.23) was terrific. He made our Christmas weekend a good one. Wonderful experience!

B.S., KEMPTON, PA - 01/04/17

Very good job! Thank you!

D.S., SINKING SPRING, PA - 12/27/16

You are a quality business with very qualified employees and we appreciate your help when we call.

R.V., SINKING SPRING, PA - 09/21/16

Very satisfied from start to finish!! :)

T.F., SINKING SPRING, PA - 09/09/16

Very satisfied, great service, excellent workmanship. Could talk to workers - very accommodating!

A.M., SHILLINGTON, PA - 09/01/16

I will continue to use you!

J.J., READING, PA - 08/27/16

Very nice work and product

J.P., WERNERSVILLE, PA - 08/23/16

Salesperson was excellent, work done in a timely manner!

M.R., LEESPORT, PA - 08/13/16

We have been exceptionally pleased with all of the staff and service of E.G. Smith.

S.M., BIRDSBORO, PA - 08/13/16

Excellent work and service!

W.K., READING, PA - 08/09/16