Customer Reviews

Here at Rhoads Energy, we constantly strive to provide the highest level of service to our customers. Read what our customers are saying about us.

In tough time the Cool Crew came through. Wish we had done it sooner.

E.A., Malvern, PA - 02/18/23

Rhoads never disappoints. Quality and friendly work--every time!!

T.L., Lancaster, PA - 02/13/23

Nice Job, No problems

M.R., Manheim, PA - 02/01/23

Your crew was neat and everything was very well organized and on schedule. Eric is a great manager and puts extra personal effort and time in to make sure everything stays on schedule and in order.

D.E., Coatesville, PA - 01/31/23

The two installers were on time, very experienced, very neat, and did a great job. I recommend them.

M.G., Wayne, PA - 01/23/23

When we moved into our house summer of 2002 and I was looking for a heating oil provider Rhoads was the only heating oil provider to send someone to our house. In addition to oil, we get a service contract every year. Rhoads installed our central air conditioning and later replaced the compressor and air handler.

T.F., West Chester, PA - 01/23/23

Good experience. Just have to get used to the noises the new furnace makes, after replacing the one I have been listening to for 40 years. Glad to have a good heat/hot water system for the winter. Appreciate how quickly any problems or questions have been addressed by your company.

C.W., Lebanon, PA - 12/09/22

A very professional, competent crew from a company that has done our servicing well since the house was new.

F.M., Mount Joy, PA - 11/25/22

Already recommended the company to a friend!

S.O., West Chester, PA - 11/14/22

Roger and Woody from the installation crew were awesome!

S.M., Malvern, PA - 09/30/22

Efficient work. The final appearance could be considered a piece of art.

W.C., Elizabethtown, PA - 09/26/22

The Salesperson, Eric, was knowledgeable of all the available products. He did not try to upsell the product. He recommended the system right for my home and budget. Professional installation was done when promised. The area was cleaner when they left. They inspected and reinspected before they left. I highly recommend this company.

S.L., Downingtown, PA - 09/18/22

Thanks for the candy!!!! Everyone involved with the installation of a new whole house humidifier - Chris/sales, Scott/installer, scheduling, and even backtracking to May when Brian was here providing annual service contract work - made me feel confident that I made the correct choice to do the install just mentioned as well as the provider of my Propane needs. Thank you all!!!

M.L., Lititz, PA - 08/31/22

Rhoads Energy reputable company that you can depend on.

R.C., Coatesville, PA - 08/30/22

Thank you!

K.S., Pottstown, PA - 08/23/22

Dear Rhoads Energy/Cool Crew, I am over the top pleased with the service I received on 8/3/22, 8/4/22, and 8/5/22. I can’t say enough about your great salesman, Chris, and installers Luke and Danny how awesome and professional they were. I am so pleased with their professionalism and how courteous this team was. I will be with Rhoads 25yrs this November. From Chris selling me my new gas system to the installation of my new gas system and AC, I was so impressed!! On 8/4/22 I decided to replace my old chimney vented gas water heater(which was 24 yrs old) with a new power vented gas water heater. So glad I did. Chris, Trina, Luke, and Danny arranged for it all to happen and the water heater was installed on 8/5/22. I can’t express enough how happy I was with this team and how they made this all come together and got it all accomplished perfectly. I would highly recommend salesman Chris and Installers Luke and Danny. Luke and Danny were the BEST!! Thank you so much for having such a great team and I am very grateful that I had the pleasure to have them for my job. They put my mind at ease with everything and I totally trusted them with this new install. It looks great!! Thank you again for the pleasure of using your company for my heating, cooling, and water heater needs. I look forward to many more years of having Rhoads Energy as my heating, cooling, and water heater service needs. Thank you!

D.B., Lancaster, PA - 08/19/22

Very impressed from start to finish.

S.S., Quarryville, PA - 08/13/22

Scott, the point mechanic, was great. Answering questions and explaining his plan of attack. The job went smoothly. Thank you!

P.O., Schwenksville, PA - 08/04/22

Great people, service, and product!

H.H., Elizabethtown, PA - 08/02/22

We are very happy with our new heater!

M.B., West Chester, PA - 08/02/22

The rep and service guys were very knowledgeable. Everything was perfect and clean when they left. Answered questions about my concerns and explained things so I could understand everything that they were doing. Very respectful. This company cares about its customers. Thank you for the candy box!

C.S., Lititz, PA - 07/14/22

Great customer service. I felt informed, and really trusted your sales and installation workers. Your sales guy absolutely won the business.

R.G., Berwyn, PA - 07/12/22

A quick response to a much-needed new A/C unit. All were courteous and knowledgeable. Many thanks.

C.S., Coatesville, PA - 07/08/22

The installers were on time and very courteous. chris was very professional and explained the system to use that would be best for the house. Thank you.

C.H., Quarryville, PA - 07/04/22

Very helpful and professional!

C.K., Fredericksburg, PA - 06/30/22

Salesman was great and installers were great.

R.W., Lititz, PA - 06/22/22

Thank you. Always pleased with your service. Thank you for the candy.

D.L., Coatesville, PA - 06/14/22

Fantastic job by everyone. My 75-year-old failing heater was finally replaced! Thank you!

J.P., Parkesburg, PA - 06/14/22

Been a customer since 1975. Always great service.

D.A., West Chester, PA - 06/04/22

I appreciate the owner's community engagement in Parkesburg. Since taking over the company in town, he's been a good partner and demonstrates a commitment to the community. In turn, I wanted to support his business and keep my spending local.

B.S., Narvon, PA - 05/09/22

Overall great crew at the property. Professional and did everything to fix my issues. I appreciate it greatly!

G.S., Annville, PA - 04/07/22

Can't say enough great things about the whole experience from start to finish.

K.W., Lebanon, PA - 04/06/22

Everyone was professional and let us know what was happening all along the way. I like that the salesman kept in touch before, during, and after the installation.

R.V., Lancaster, PA - 04/05/22

Woody did a great job keeping me informed of the installation process and answered all of my questions.

R.S., Coatesville, PA - 04/04/22

The Coal Crew did a fantastic job on our new heat pump. The house is very pleasant not. Thanks!

T.F., Berwyn, PA - 03/27/22

Very much impressed with the quality and appearance of the product and workmanship.

D.D., Lebanon, PA - 03/22/22

Great service. They treated our home like their own. Very professional and courteous.

D.S., Reinholds, PA - 03/19/22

We have enjoyed all of the services completed by Rhoads Energy. Everyone has been exceptional in customer service! Thank you!

S.B., Lancaster, PA - 03/01/22

I am very happy with my experience!

J.G., Downingtown, PA - 03/01/22

Super good company!! I was blown away that a company would go out of its way. They sent me a gift of candy: this is a company that truly cares about its customers. Thank you so much for your thoughtfulness. I have never experienced a company like this in all my life!!

C.S., Cornwall, PA - 01/18/22

Great experience from the sales person to the installers. They were great.

J.O., Lititz, PA - 01/04/22

Thank you for your professionalism and customer experience. Your great service is a testament to a first-class organization.

M.W., Lititz, PA - 12/10/21

Very professional!

N.W., Quarryville, PA - 12/08/21

Work was completed as described. The salesperson and installers were professional and friendly.

M.D., Coatesville, PA - 10/27/21

At Rhoads, people like Fernando and the crew that installed our new boiler make us continue to use your company.

J.L., LANCASTER, PA - 10/26/21

The two installers were excellent. Nice guy's who explained how they were going to proceed.

D.C., Lebanon, PA - 09/29/21

This was a good experience. Your men knew what to do and did it. They were done before I knew it and it was right. The A.C. works great. Your repairman that came to work on the old unit, on a Saturday, sold me on your company. Very knowledgeable, never stop working.

R.C., Landisville, PA - 09/25/21

Excellent installation- only a minor problem that was then resolved promptly by Scott. The furnace performs well and I am happy to have replaced an ancient furnace with one that performs well. Also happy with propane rather than oil.

L.H., MOUNT GRETNA, PA - 09/09/21

We are so happy (and cool!) with our A/C. Again, I can't say enough about Luke. What a hard worker! All the guys were great. Thank you.

S.C., Quarryville, PA - 07/12/21

From start to finish, salesman to installers, they are true professionals. The 2 installers were the best I have ever seen!

M.A., Downingtown, PA - 06/26/21

Rhoads has been my oil burner supplier and maintenance for 42 years. You are the best!

R.S., Downingtown, PA - 06/22/21

Good Job!

V.M., Downingtown, PA - 05/28/21

Excellent staff all around. Great customer service!

J.E., West Chester, PA - 05/10/21

Shawn and Luke were excellent as they installed our new furnace and oil tank. They are very fine people. Your company is blessed to have them working for you.

C.W., West Chester, PA - 05/07/21

From start to finish Rhoads provided a professional installation of our new air conditioning systems.

T.K., Coatesville, PA - 04/21/21

We are very well satisfied with the product and the work that was done. The work area was left in a neat and clean condition when the job was done. The men who did the job kept us informed with what they were doing and when finished explained to us how everything worked and showed us how to work it.

R.S., Quarryville, PA - 03/08/21

Good job!

D.A., West Chester, PA - 03/08/21

Extremely pleased with the whole process, starting with Matt, to each tech that helped with the installation. Question asked question answered. YES, we would recommend your company and have told family and friends about our good experience can't thank you enough.

P.K., Ephrata, PA - 02/02/21

Sheri is the best person to work with. She always responds to any issue we encounter and resolves problems as soon as possible, something that's very important to our business. Chris, who handles furnace and other systems issues is also wonderful. Please keep up the good work because your people are your most valuable asset!

B.H., Lancaster, PA - 01/20/21

The installers were great, You have a great team working for you. The Lead installer Sean explained everything they were going to do. And answered all the questions that I asked. I am very happy with the service of delivering oil or service repairs.

C.M., Parkesburg, PA - 12/23/20

Shout out to Rich and Alex for doing such a fantastic job. They were wonderful! We hope they receive recognition for a job well done. We're very pleased with our new system.

J.S., Lancaster, PA - 12/19/20

Many thanks to Luke for the referral and for coordinating with the sales team. And a shout out to Trina who does a magnificent job lining up the jobs, explaining everything over the phone, and sending along with the documents in a timely manner. And thank you for the sweet gift in the mail. I LOVE my new heating system - it is so quiet and makes me feel comfortable and secure. I am sure I will feel the same when the AC is required in the heat of summer. You are a wonderful company to work with and I feel very good about this major purchase, and your support of it in the future.

P.S., Lancaster, PA - 12/07/20

My technicians were professional and courteous. Sean and Luke are excellent representatives of your company and should be commended.

K.F., Lancaster, PA - 12/01/20

I have been extremely impressed with Mike, Trina, all of the installers, as well as the person who checked my tank, and everyone I have spoken to on the phone. Everyone was friendly, knowledgeable, personable, and professional. The work was done right and on time. The work area was left clean and my questions were answered. I was also very impressed that you went the extra mile and got me a rebate. It was unexpected and really appreciated. Thank you!

E.C., Lancaster, PA - 11/16/20

Professional. Clean up was excellent. Trina was very helpful with communication and setting up a schedule for purchase and installation.

H.S., Lancaster, PA - 11/10/20

Extremely satisfied with the whole process from the salesman, to the installers to the cleanup crew.

D.L., Lancaster, PA - 10/05/20

Mac and Andy were very knowledgeable, answered our questions, cleaned up the area, explained how to use the new installs and were very professional!!

D.T., Manheim, PA - 09/21/20

We've been customers with you for many years. We started with Zeke's in 1991 and then Rhoads took over and we have never had any issues with either company. Once we met with our salesperson, Mike, we were sold.

C.M., Coatesville, PA - 09/15/20

Thank you so much for responding quickly to my air conditioning issues. Everyone I worked with was professional and responsive. I love my new central air!

T.M., Lititz, PA - 08/16/20

Every technician and salesman that we spoke to was very knowledgeable and explained everything very detailed. The work was neatly done. The staff was very friendly and answered all our questions with pride. Thanks!

J.H., Landisville, PA - 08/11/20

We were extremely happy with the knowledge, experience, and professionalism of your work crew removing our old oil furnace to a new and more efficient Propane heating system in the midst of the hottest days of the summer. It was no easy job removing the oil tank (after siphoning the contents) and the extremely heavy boiler out of the basement but they had plenty of help and made it look easy. The men worked efficiently and did a terrific job of installation. They are to be commended for a job well done!!

E.B., Coatesville, PA - 08/11/20

I have been familiar with your company for years.

V.C., Quarryville, PA - 08/04/20

No rating found
Everyone that I have dealt with has always been kind, patient, and understanding.

J.F., Manheim, PA - 07/15/20

Good job, by all parties. Very professional and courteous.

H.W., Kirkwood, PA - 07/08/20

I trust Rhoads Energy completely. The work done is always excellent and I trust Mike to be looking out for me, cost-wise. The employees are always professional and helpful. The office staff treats me with care and courtesy always.

K.A., Lancaster, PA - 07/08/20

Rhoades is first with me.

D.L., West Chester, PA - 07/02/20

Very pleased!! Workmen were wonderful, as was company rep.

T.P., Kirkwood, PA - 06/30/20

Everything from first call to install was so fast and easy. I was impressed with everyone. Thank you all!!

M.T., Columbia, PA - 06/13/20

Salesperson was very nice and knowledgeable. Helped to make sure item was installed quickly. Installers were very nice and efficient. Overall good experience.

P.Y., Coatesville, PA - 06/09/20

Rhoads Energy has always treated us well over the years that we have been with them, since 1969. Good techs and good office people that call us and sales too.

A.B., Akron, PA - 05/29/20

Mike, Shawn, and Roy were great to work with. Thank you!

A.D., Willow Street, PA - 05/18/20

All contact personnel has been pleasant contacts and the work was done in a timely manner. Very professional.

R.S., Coatesville, PA - 05/15/20

We have always been happy with your experience with Rhoads!

K.D., Strasburg, PA - 05/07/20

We have been happily satisfied customers of Rhoads Energy for almost 20 years for our air conditioning, oil, and propane energy needs. The company is eager to reply to concerns and operating issues in a timely fashion. We appreciate their ready support.

M.A., Holtwood, PA - 05/07/20

As a long time Rhoads customer I have always loved the prompt and courteous service...

T.W., Columbia, PA - 05/06/20

Very professional, good rapport between customer and company.

R.W., Mount Joy, PA - 02/15/20

Workers who did the installation were great - kept me informed as the work was being done - were on time - have no complaints.

K.K., West Chester, PA - 01/28/20

When I first moved into my house in 2002 and was looking for a heating & oil supplier, Rhoads was the only one to send a representative.

T.F., West Chester, PA - 01/27/20

Work was completed quickly and professionally. A good experience.

B.E., Mount Joy, PA - 12/31/19

Both of the technicians worked very hard and did a great job.

B.H., Downingtown, PA - 12/26/19

Rhoads is a very good company to deal with.

D.H., Conestoga, PA - 11/25/19

Overall--very satisfied. Excellent customer service.

S.P., West Chester, PA - 11/14/19

Very good service.

R.S., Quarryville, PA - 10/19/19

I could not be happier.

K.T., Coatesville, PA - 10/18/19

Your salesman and installers were very friendly and courteous.

L.H., Conestoga, PA - 09/30/19

Excellent products. Excellent service. Excellent people.

R.S., Ronks, PA - 09/17/19

Rhoads Energy did a fantastic job.

R.K., Coatesville, PA - 09/17/19

The technicians were a good team.

M.T., E Fallowfield, PA - 08/16/19

Have been using Rhoads Energy since moving to current home and have been very satisfied with the service. Have always been prompt when service has been needed. Thank you.

C.W., Lancaster, PA - 08/05/19

They were very good. Thank you.

B.S., Lancaster, PA - 08/02/19